Your guide to managing the change
Here you’ll find the answers to help you understand the legislative changes, and what you need to do to keep things business as usual for your customers. Specific details about the laws in each state will be made available as and when the regulations are released. We’ll be regularly updating this section, so check back here for updates.
The responsible use of door solutions
If you are using a self-closing door solution, such as BATA's, you need to take steps to use these doors responsibly and limit exposure of products.
IMPORTANT: It is your responsibility to make sure tobacco products are kept out of sight and doors are closed when not in use.
Latest updates
- Answering your questions about the new trading environment
What you need to know and do to prepare for the new trading environment. - Inventory management
Your guide to effectively controlling and monitoring inventory. - Merchandising
Your guide to tobacco displays, prices and signage. - Customer service
A practical guide for retail employees.


